
We kindly request that the company reconsider the ban imposed on player MB_7 and restore access to his account.
The player had previously submitted a support ticket regarding a family-related issue after one of his brothers joined the game. However, he never received a response from the company. After some time, the related article was deleted, while the player continued using his account normally without any issues or further action.
However, following the latest update, the player was unexpectedly banned yesterday, despite having continued to use his account normally throughout the previous period.
Therefore, we kindly ask the administration to review the account's situation, investigate the previous support ticket, and reconsider the ban decision, especially since the player never received any clarification or response regarding the original issue.
We sincerely hope the administration will handle this appeal fairly and understandingly, and restore the player's account so he can return to the game community.
Thank you for your time and consideration.
